Subscription Policy 

Effective Date: 20 May 2024

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1. Introduction

 

Our payment gateway is provided by Stripe, a secure and trusted payment processor. This policy complies with relevant international laws, including the General Data Protection Regulation (GDPR) and other consumer protection regulations.

 

2. Subscription Plans

 

Detailed information about our subscription plans, including pricing, duration, and benefits, is available on our Pricing page

 

3. Payment

 

All payments for subscriptions are processed through Stripe. By subscribing to our service, you agree to the following payment terms:

 

3.1 Payment Methods: We accept major credit and debit cards. Your payment information will be securely stored by Stripe for recurring billing purposes.

 

3.2 Billing Cycle: Subscriptions are billed on a monthly basis. The billing cycle starts on the day you subscribe and recurs on the same day of each subsequent month.

 

3.3 Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. By subscribing, you authorize us to charge your payment method on a recurring basis.

 

4. Free Trial

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We offer a free trial period for new subscribers. The duration of the free trial will be specified at the time of sign-up. At the end of the free trial period, you can enroll in the selected subscription plan should you choose so, and your payment method will be charged.

 

5. Right to Cancel

 

You have the right to cancel your subscription within 14 days from the date of subscription without providing any reason. To exercise this right, you can follow our “How to Unsubscribe” guideline below.

 

6. Cancellation and Refunds

 

Cancellation: You can cancel your subscription at any time by logging into your account and following the cancellation instructions (Point 11) . If you cancel, your subscription will remain active until the end of the current billing cycle, and you will not be charged for the next cycle.

 

Refunds: We do not offer refunds for partial billing cycles or unused portions of your subscription, except as required by law. In case of any billing errors or issues, please contact our support team on our Support Page.

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7. Data Protection and Privacy

 

We are committed to protecting your privacy and complying with applicable data protection laws, including GDPR. Our [Privacy Policy URL] explains how we collect, use, and protect your personal data. By subscribing, you consent to our collection and use of your data as described in the Privacy Policy.

 

8. Changes to Subscription Plans

 

We reserve the right to modify our subscription plans, including pricing and features, at any time. Any changes will be communicated to you in advance. If you do not agree with the changes, you may cancel your subscription before the changes take effect.

 

9. Account Information

 

You are responsible for maintaining accurate and up-to-date account information, including your payment details. You can update your account information at any time by logging into your account.

 

10. Termination

 

We reserve the right to terminate your subscription and access to our services if we detect any fraudulent activity, violation of our terms of service, or non-payment of subscription fees.

 

11. How to Unsubscribe

 

1 - Log into My Wedding Online Account

2 - Click on Subscription

3 - Click on Manage My Subscription

4 - Enter Your Email Address (the one used for the first payment)

5 - Check Your Email for a link from Stripe

6 - Click the "Log In" Button in the email

7 -Click the "Cancel Plan" Button

 

12. Governing Law

 

This Subscription Policy shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. Consumers in the EU may also have certain protections under their local laws.

 

13. Contact Us

 

If you have any questions or concerns about your subscription, please contact our support team on our Support page

 

14. Changes to this Subscription Policy

 

We may update this Subscription Policy from time to time. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically to stay informed about our subscription terms.